To log in to your site, click on the Log in prompt in small letters at the very bottom of your site. You can also add “/wp-admin” to the end of your site's URL (Ex: mydomain.com/wp-admin), and you will be taken to the login screen. On the login screen that appears, use the username and password provided to you via email.
Change Password
New users, other than the adviser, will be prompted to change your password when logging in for the first time. Make sure to use a strong, secure password, and log out of the site when you are finished using it for the day, especially on shared devices.
*You'll know the password was accepted if it says "User Updated" at the top of the page. If not, you'll need to try a more secure password.
Lost or Forgotten Passwords
If you've lost or forgotten your password, you can use the "Lost your password?" prompt on the login page to request a password reset link. This will send a password reset link to the email address in the user account within a few minutes. Sometimes these messages get sent to Spam, so please check there if you do not see it in your inbox within 5 minutes.
Password reset emails are sent from the email address notifications@snoservicemanager.com. Some school networks block these password reset links from reaching student mailboxes completely. In that case, Administrator level users on the site can manually reset passwords for any user accounts on the site, if needed:
- Go to the Users tab on the left side of your dashboard.
- Click on a user account to edit it.
- Scroll down to the Account Management area, then click the Set New Password button.
- Type in a new, strong password of your choice.
- Click the Update User button at the bottom of the page.