On this help page you’ll find a basic overview of SNO FLOW, which you can read about in detail here.
As is true with all SNO products, if you have any problems, concerns, questions (or even compliments) just send submit a support ticket, and we’ll respond as soon as possible.
Before you get started, the first thing you want to do is create a user account for each student who will be using FLOW. Assign each student to a role. If someone is a section editor, you’ll need to also assign them to a section. If you don’t see the section or role you need, submit a support ticket.
- Anyone assigned to Staff will only be able to submit stories they’re assigned to.
- Section Editors will have full permission on stories in their section.
- Other custom leadership roles are granted full permissions on all stories.
- Advisers, like the superheros they are, can do it all.
FLOW keeps track of all the stuff your staff should be doing. Both staff members and advisers can add assignments, tasks, events, or checklists. Just be sure you know what to add when:
- An assignment is a story (including writing, photo, design, & video) that will go through an editing process.
- A task is just the stuff that needs to get done that won’t go through the editing process (like selling ads).
- An event is for an event (like birthdays, issue release date, press nights).
- A checklist is a list of the steps you want a student to take when completing an assignment or task.
There are many ways to see the content that has been created in FLOW: the dashboard, the calendar, the filter tab, your personal views, and the recent tab. When anyone logs in, he/she will see the stuff that pertains to them––editors get a list of what to edit, writers see a list of their stories, etc.
The easiest way to find the view you want is to click on Filter and then choose from any of the multiple menus: see all the work done by a student, all the stories in a section or for a certain issue, or all the stuff that’s overdue.
The workload tab shows who is doing what and how many stories any one staff member is working on. This view is only available to adviser and editorial leaders.