You can definitely change themes at any time, however you'll lose a great deal of the benefits we offer.
Our help site, tutorials, webinars, videos, SNO Distinguished Sites Program, and our SNO curriculum are specifically catered to your site as it relates to our SNO FLEX theme, which is a big part of what you sign up for when you become a customer. For that reason, we don't have the ability to provide the same level of expertise support when users stop using these services.
There are about 600 (and growing) combinations of design options and widget formatting tools available in the SNO FLEX theme. We named our theme FLEX because it's extremely flexible and can therefore mimic almost any WordPress theme out there. You can see examples of this on our Design Showcase page, which shows off well-designed SNO websites who are all using FLEX.
You'll also lose our unique story page templates, staff profiles, sports integrations, and the ability to save your design changes. Third-party themes may have a different feel and look to their homepage, but each non-home page will look uniform throughout the site, including all your articles.
When you switch themes you're essentially just switching to a different homepage. And since you can customize your homepage dramatically using the design options we've built into our theme, the loss you incur in switching generally isn't worth the exchange.
All that said, it's true that design does take some work, including a lot of trial and error! Which is why SNO Support exists. We are here to support you in your journey, including live chat, support tickets, and phone calls (888.649.7784 x1). We also sell live virtual trainings and site re-design services.
If you're still willing to let all that go and want to switch themes, just let us know and we'll explain how that works!
Changing Themes
