Form Builder

This feature is only available as part of the Site Booster Bundle. Once you’ve ordered Form Builder from SNO, you’ll see a new tab appear near the bottom of the left-hand sidebar on your site’s dashboard.

Create a Form

1. Hover over Forms in the sidebar on your site’s dashboard. Then choose New Form.
2. Type in the title of your form and a description.
3. Select a field type from the choices on the right and click to add it to the form editor.
4. Click on the edit link to configure the various field options creating the elements of your form.
5. Drag the fields to arrange them the way you prefer.
6. Once you’re happy with your form, remember to click on the ‘update form’ button to save.

Add Form to a Page or Story

1. Either create or go to an existing page or story.
2. After the page/story has been given a title, click on the Add Form button above the editing box.
3. Choose the Form you’d like to add to the page/story from the dropdown window.
4. Select your other options and click Insert Form.
5. This will display a line of short code on the page and once you publish the page/story the form will appear when the page is viewed on the site.
6. To add this page with the form on it to the navigation menus, follow the instructions here.

Add a Form to a Widget Area

1. Go to the Widget Control Panel (Appearance -> Widgets).
2. Locate the Form widget on the left side in the Available Widgets.
3. Click and drag the Form widget to the widget area you would like it displayed on your site.
4. Select the form you would like displayed using the “Select a Form:” dropdown menu.
5. Adjust the title field and other settings, if you’d like.
6. Click Save.

Access Form Responses

1. Hover over Forms in the sidebar on your site’s dashboard. Then choose Forms.
2. Hover over the form you’d like to access, and choose Entires.

Edit Form Settings (including notifications)

1. Hover over Forms in the sidebar on your site’s dashboard. Then choose Forms.
2. Hover over the form you’d like to access, and choose Settings.
3. On the left choose what you’ve like to edit.
4. If you’d like to change the notifications, click on Notifications and then use the Add New button to add another email notification. Click on an existing notification to edit it.

*If you aren’t receiving email notifications

First, make sure that you don't have many unread form entries. If you have more than 10 unread form entries, SNO will no longer process notification emails for your form submissions because of the likelihood that they are spam. If this is the case, you will see a notification (screenshot below) informing you at the top of  Stories tab, among other places, on the back-end of your site. Read, mark entries as read, or delete unread entries to get your Form notifications working again.

Sometimes we’ve found that you won’t receive notification emails in your site’s inbox when a visitor fills out a new form because the notification email uses your domain name. To correct this simply change your notification email address to a non-domain email. Have the notifications send to a separate Gmail or Yahoo account instead of your “name@yourdomain.com” email.

1. Click “Forms” on the left side of the page, then click the title of the form that is having an issue.
2. Hover over “Form Settings”, then click “Notifications”.
3. Click “Admin Notification”, then change the “Send to Email” to a non-domain email.

Preventing Spam

Learn ways to protect your forms against spam here.